FAQ

Shipping

How long does order processing take?

Orders are processed within 2–4 business days before dispatch.

What are the delivery options and costs?

Standard Shipping is FREE, with an estimated transit time of 12–20 business days after dispatch. Express Shipping costs US$14.90, with an estimated transit time of 7–15 business days after dispatch.

When do delivery estimates start?

Transit estimates begin after dispatch. Delivery times are estimates, not guarantees, and may be affected by carrier operations or customs delays.

Returns

How long do I have to request a return?

You may request a return within 14 calendar days after receiving your order. Contact sac@venshub.com with your order number before sending an item. Mandatory consumer rights remain unaffected.

Orders & support

Which destinations can you ship to?

Available destinations and shipping options are shown at checkout. If your destination is not available, contact us at sac@venshub.com.

What currency does Venshub use?

Prices are shown in USD.

How can I contact Venshub?

Email sac@venshub.com or call +1 939 749 4250.